SALES EXPERIENCE
Agent / Vehicle Specialist
, Automotive Imports (Denver, CO)  |  Jan. 2022 – June 2022 

  • Counseled new and existing clients through the sales process.
  • Facilitated F&I operations to inform clients of extended service contracts and GAP protection, and to print and obtain signatures for loan, trade-in, DMV, and vehicle-delivery paperwork. 
  • Used DealerSocket CRM to maximize appropriate follow-up, client support, and prospecting.
  • Maintained a working knowledge of all inventoried vehicles to identify and contextualize each client's unique vehicle needs.


TEACHING EXPERIENCE
Instructor, University of Alabama 
|  Aug. 2017 – Dec. 2021

  • Courses taught: EN 101* & 102* (First-Year Writing sequence), EN 103 (Advanced Composition; themed “Hip Hop & Comp”), EN 208 (Early World Literature), EN 209* (Early American Literature), EN 210* (Late American Literature), EN 200 (Intro to Creative Writing), EN 303* (Poetry Writing), EN 305 (Creative Nonfiction Writing), EN 408 (Advanced Creative Writing; themed Documentary Poetics, Poetry & Obsession, and Poetry & Social Justice) *taught online/hybrid and in-person 

Adjunct, University of Montevallo  |  Aug. 2016 – May 2017 

  • Courses taught: ENG 101 (First-Year Composition) 

Adjunct, University of Alabama  |  Aug. 2016 – May 2017

  • Courses taught: EN 101 & EN 102 

OTHER RELEVANT WORK EXPERIENCE
Diversity Initiative Co-coordinator, University of Alabama English Department  |  Oct. 2019 – July 2021

  • Collaborated with the department Chair, Diversity Committee, and support groups within and outside of the department to create and manage programming that promoted inclusivity, representation, and accessibility. 
  • Facilitated virtual and in-person workshops, events, and outreach activities. 
  • Established interdepartmental sponsorships and partnerships. 
  • Reported on budget allocation and program deliverables. 
  • Curated and maintained a repository of teaching resources.

English & Literature Tutor, University of Alabama Bill Battle Athletic Center.  |  Jan. 2016 – May 2017

  • Provided drop-in tutoring services and tailored weekly writing assistance for student-athletes.  

Graduate Administrative Assistant, University of Alabama Writing Center  |  Aug. 2014 – May 2015  |  

  • Scheduled and facilitated appointments and walk-ins.
  • Managed and debriefed consultants.
  • Spearheaded weekly group-reflection meetings.
  • Created documents for internal recordkeeping. 
  • Oversaw front desk duties during Director’s sabbatical.  

Writing Consultant, University of Alabama Writing Center  |  Aug. 2012 – May 2013

  • Provided personalized feedback on writing assignments written by undergraduate and graduate students from a variety of disciplines.   

TaLK (Teach and Learn in Korea) Scholar, Geumsan, South Korea  |  Aug. 2011 – Jan. 2012

  • Created and implemented an English language curriculum for native elementary students.  

Poetry Editor, Copper Nickel  |  2009 - 2010

  • Managed and coordinated with undergraduate editorial staff and faculty to review submissions and prepare selected works for publication in a nationally-circulated literary journal.  

AWARDS & ACKNOWLEDGMENTS
Madeleine P. Plonsker Emerging Writer’s Residency Prize finalist, 2017
3MT (Three Minute Thesis) finalist, University of Alabama, 2015
Best of the Net Anthology nomination (selected poem, “Luger”), Sundress Publication, 2014
Graduate Council Fellowship, University of Alabama, 2012-2013  

EDUCATION
MFA in Creative Writing, University of Alabama  |  May 2016  |  Thesis: Horse: a self-documentary poem
BA in English (Poetry Emphasis), University of Colorado Denver  |  May 2010  |  summa cum laude
BA in Communication Studies, University of Colorado Denver  |  May 2010  |  cum laude 

AREAS OF INTEREST
technical writing, human-AI symbiosis, machine learning, documentary poetics, creative nonfiction, first-gen experiences, Korean American identities, multilingualism, accessibility, strategic program management, digital humanities, anti-racist pedagogy, autonomous vehicles, fast cars, nice cars, and cute cars

TECHNICAL PROFICIENCIES
MS Office Suite, G-Suite, Discord, Slack, Asana, Confluence, WordPress, Scribus, GarageBand, Adobe Acrobat, Adobe Premiere Pro, vAuto, DealerSocket CRM, Canvas LMS, Blackboard LMS, copyediting, proofreading, typography, and document layout